Sunday, August 3, 2008

for the next few years...

here's a post for you 'i no understand your posts no more' people (marco and tim =P)

so this whooole week I've had full time training for work. it stressed me out a lot at the beginning of the week, cause it meant I'd be missing out on a lot of university. Thankfully though, I made it through this week without missing any points/assessments (though I did have to stay up late a couple of times to do work withOUT knowing the lecture material). So it turned out alright in the end (next week is another question...)

but I've only started to realise how GOOD this job really is. I'm so grateful I have it now.

1. Paid well. I won't say specifically, but it was what I was earning at Baker's on a sunday (double time)..except EVERYDAY.
2. Hours are good(ish). True I have to do a lot of hours a week (22) but I don't mind actually, cause the center is 24/7 360/year. Which means there's always shifts avaliable for you to take. So all of mine are just after uni, 4/5 hour shifts. Suits me well, though I'll have less weekday nights to do stuff (not like I do anything though.)
3. During the time there are no calls, I can kick back and relax, even do my uni work at my desk! And get paid. How awesome.
4. They train you up from nothing to simple IT support skills. During more and more calls, you'll get even more experience until you get promoted to 2nd level, and then you learn MOAR. Even if I'm not doing any future IT careers, it's still good to have, since the world revolves around computers nowadays.

I can seriously see myself there for the next few years.

Did my first call on friday:
Customer: "Hi, I can't seem to get into the business intranet, IPASS."
Me: "Oh I see (crapwtfbbq is IPASS), umm...have you got internet?"
C: "Yeah man, I plugged the modem in the back of my laptop."
Me: "Can you access google?"
C: "Oh I haven't tried...mm...that's weird I can't?"
Me: "Yeah you actually have to install the modem or get connected to your existing network first."
C: "Oooooooooooooooooooooooooooooooooooooooooh."

Looking forward to next week. (no sarcasm!)

teohsulfate,


Posted by jediteoh @ 12:23 PM 1 letter(s) to the editor

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